Terms & Conditions
Effective Date: March 19, 2026
Welcome to Artehnic. These Terms & Conditions (“Terms”) govern your use of our application and services related to installation requests and fault reporting. By accessing or using Artehnic, you agree to comply with these Terms.
1. Definitions
- “User” refers to any individual using the application to request services.
- “Service Personnel” refers to technicians assigned to handle installation or fault reports.
- “Platform” refers to the Artehnic mobile application and related services.
2. Use of Services
By using Artehnic, you agree to:
- Provide accurate and complete information
- Use the platform only for lawful purposes
- Not misuse or attempt to disrupt the platform
- Not submit false or misleading service requests
3. Service Requests
- Users can request installation services or report faults through the platform.
- Requests are assigned to available service personnel by the admin system.
- Artehnic does not guarantee immediate service availability or resolution time.
4. Responsibilities of Users
Users are responsible for:
- Providing correct address and contact details
- Being available during scheduled service times
- Ensuring safe access for service personnel
Failure to comply may result in delays or cancellation of service.
5. Responsibilities of Service Personnel
Service personnel are expected to:
- Provide professional and timely service
- Update the status of installations and fault reports
- Maintain proper conduct during service
6. Payments (If Applicable)
- Any service charges will be clearly communicated before confirmation.
- Payments, if applicable, must be completed as per the agreed terms.
- Artehnic is not responsible for disputes arising from offline payments unless processed through the platform.
7. Notifications
Artehnic may send notifications regarding:
- Service assignments
- Status updates
- Important announcements
Users can manage notification preferences through device settings.
8. Limitation of Liability
Artehnic is not liable for:
- Delays in service due to unforeseen circumstances
- Damages resulting from incorrect information provided by users
- Issues caused by third-party services or external factors
9. Suspension or Termination
We reserve the right to:
- Suspend or terminate accounts for violation of these Terms
- Restrict access to the platform without prior notice
10. Data and Privacy
Your use of the platform is also governed by our Privacy Policy. By using Artehnic, you agree to the collection and use of your information as described therein.
11. Changes to Terms
Artehnic may update these Terms at any time. Continued use of the platform after changes means you accept the revised Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/State].
13. Contact Information
For any questions or concerns regarding these Terms:
Email: [your-email@example.com]
Phone: [your-contact-number]